Moving FAQs

We are a premium service, offering domestic removal and storage services in the UK as well as throughout Europe. We also offer international relocations with our FIDI Faim quality accredited worldwide partners. Some examples of locations that we have moved our customers to:

• Canada
• South Africa
• USA
• Australia
• Mexico
• Indonesia
• Russia
• China
• Spain
• Austria
• France
• Italy
• Germany

While we are a premium removals company, we are also a highly experienced logistics provider. With our award-winning BAR approved Training Facility, we train our removal staff in a purpose-built house, to ensure they practice moving with our possessions not our customers! Some of the services we offer include:

• UK or International Removals
• Storage Services
• Business Removals
• Museum & Art Gallery Removals

• The Guiness Sale at Elveden
• FF&E and Interior Design – The Broadway SW1

Whether you’re moving in the UK or abroad, it’s never too early to make a start. Even though our packers are experts, it’s still a good idea to start sorting out the essentials well in advance.

• Clear out unwanted items from attics, cellars, garages and sheds
• Disconnect appliances.
• Dismantle fixtures and fittings.
• Defrost refrigerators and freezers.
• Thoroughly clean outdoor equipment (unless these items have been included within our proposal to you).
• Keep items you don’t want packed separate, such as essential travel documentation.

We recommend enquiring about our services around 2-3 months prior to your planned moving date. This gives us ample time to book and plan for your smooth move. However, you can look up to a year ahead if you consider currency, fuel, cost of living, shipping and airline charges.
Remember, we offer extra help and support when moving, see our Personal Assistant & Move Management Services or Home Setup Service. And, if you’re moving abroad, we offer a Luggage Delivery Service.

This depends on a number of factors, such as the volume of possessions to be moved, whether you have decided to pack yourselves, and the access challenges at your property. Whatever your house move entails, we will try to make it as stress-free as possible with our door-to-door international relocation services, including your own Customer Services Manager. We even offer export packing, international shipping and overseas storage to suit your needs. To learn more about our services when you are moving abroad, please click here, or call our head office on 01842 816600 or email shipping@abels.co.uk where we can discuss your move further.

All our employees spend one week with our training supervisor within a purpose-built house located within our warehouse. Using a full array of possessions, removal teams practice packing and handling chandeliers, protecting and moving pianos, dismantling assembly and movement of grand pianos, making barometers safe for packing and transportation, preparing artworks, antiques, and sculptures. They learn best practice for the safe packing of fine china and figurines. The packing they learn is far from simple– their skill means damages are avoided when removal teams from around the world perform the unpacking. Don’t take it from us, though, read our customer reviews here.

This is often part of the service and is quoted separately within our quotation. If you prefer to make arrangements yourself, your local council will deal with this matter and further details can be found through their website page.

Our commitment to safety extends beyond the condition of our vehicles. We implement comprehensive safeguarding measures, including regular drug and alcohol testing through breathalysers in all our commercial vehicles, not only ensuring the well-being of our drivers, but also enhancing the safety of everyone sharing the road.

Are you thinking of moving overseas? Don’t worry, if you’re looking for an international removal company, you’re in the right place – we make plenty of moves abroad and even have dedicated country guides to help you get the right advice you need. If you’re ready to discuss your international move with us, enquire now.

As a general rule of thumb, you must contact your local authority, bank, MoveProtect Liability Cover provider, utility supplier, bills provider, health services and your workplace or place of education. This is so you are registered with the right address. If you need to, you can enquire about redirecting your mail. However, if you don’t have time to do this, we can help with our Home Setup Service or Personal Assistant Service.

The time it takes to move house can vary, depending on how far you are moving and how much you must move. However, with Abels specialist, tailored moving service, we’ll ensure that a clear timeline and expectations are set before the move takes place. Our experienced team of packers will take care of all your possessions and any antiques, making sure they’re unwrapped just as they were packed. If you want to know more about how long it will take to move you and your possessions, enquire now about our services.

This will vary depending on a few factors, depending on what services you require!
If you want to know more about the cost involved in moving you and your possessions, enquire now about our services.

As a bespoke moving service, we ensure that this is reflected in our packing. Our team pack with the highest quality of moving paper and bubble wrap, sturdy boxes and secure tape. We don’t compromise when it comes to choosing packing materials to transport your objects. Read more about our expert packing service here.

Our removal teams are happy to go the extra mile, where required, making sure items are packed, furniture is labelled and inventories are taken correctly so you can move in with peace of mind. Abels offers a complete range of bespoke moving solutions, providing concierge and personal assistant services. We can also include specialist trade services to cover every eventuality. Real practical support from start to finish, we’ll have you up and running in your new home in no time at all.

Our security-cleared packing team is qualified through training at our own school so they become experienced in packing and moving a huge variety of objects and furniture. We take handling your precious belongings very seriously, that’s why we teach our packers specialist techniques to make sure everything reaches you as you expect.