Door-to-Door Luggage Delivery for International Moves
A Convenient, Cost-Effective Alternative to Airline Baggage Fees
Avoid costly airline baggage fees and airport delays with Abels’ expert luggage delivery service. We safely ship your personal belongings, baggage, and essential items directly to your destination – so you can travel stress-free.
Whether you’re relocating abroad, moving long-term, or sending extra luggage ahead, our secure, door-to-door service ensures everything arrives safely and on time.
What is Luggage Delivery?
A luggage delivery service ensures your bags are sent ahead, avoiding baggage claim queues, excess fees, and stress. Your items are collected and delivered directly to your new home — perfect for international relocation.
Why Choose Luggage Delivery Over Airlines?
Luggage delivery services involve shipping any excess luggage and belongings you might have to the country of your destination. If you are moving abroad, it is likely that you will need a luggage delivery service to help save space and money, as airlines will only allow you to travel with a certain amount of personal luggage. This process is often referred to as airfreight shipping.
How Does Excess Luggage Delivery Work?
With Abels, excess luggage delivery could not be simpler. We help you replace expensive airline fees with a premium cost-effective solution to moving abroad. Delivering a comprehensive and convenient solution to the stresses of trekking around airports to collect your belongings, our luggage delivery works in 4 simple steps:
Our Accreditations
1
Booking
Choose when and where your luggage needs to arrive
2
Packing
Use your suitcase or ask us to professionally pack your items.
3
Collection
We’ll collect from your home, workplace, or hotel.
4
Tracking
Track your shipment in real-time for peace of mind
5
Delivery
Your items arrive safely, directly to your new home.
What Can You Send as Luggage?
You can send suitcases, boxes, sports equipment, or personal items — anything securely packed. Popular shipments include:
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Children’s favourite toys
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Children’s toys
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Desktop tech and work gear
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Gym and sport equipment
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Personal effects
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Seasonal wardrobes
If in doubt, contact our team for a quick quote and expert advice.
Frequently Asked Questions – Luggage Delivery Made Simple
How do I book a collection with you?
Booking is quick and straightforward. Simply complete the form on our online booking page with your collection and delivery details. You’ll receive a confirmation email, followed by a ‘Confirmation of Booking’ email once everything is finalised. We’ll then send you your travel documents (Air Waybills) by email or post. These must be securely attached to each piece of luggage before your collection date.
What is an Air Waybill?
An Air Waybill (AWB) is a critical document used during international shipping. It includes your name, address, destination, and a unique tracking number. This label allows both you and our team to track your luggage throughout its journey — ensuring safe, timely, and transparent delivery.
What do I have to do to prepare my items for collection?
This may vary depending on what you are wishing to ship. Golf Bags, Bicycles, Skis, Snowboards and Ski Boots must be packed in an airline compatible case or cover, and ensure that the Air Waybill is attached to your luggage. For further information regarding consignment preparations, please contact our client support on +44 (0) 20 4525 4429 (UK) +1 833-534-0276 (free-phone from the United States). Email: [email protected]
How do I pay?
We accept all major debit and credit cards, including Amex, MasterCard, Visa, Visa Delta, Solo, Electron, and Maestro. Payment is processed securely through our online platform during the booking process.
What is your service area?
We offer global coverage — collecting and delivering luggage across all EU countries, the United States, the Caribbean, the Far East, the Middle East, Australia, and New Zealand. If you have a unique destination in mind, please get in touch for tailored support.
Do you collect or deliver on Saturday or Sunday?
Yes — weekend services are available. For availability and pricing, contact our Customer Support Team:
+44 (0) 20 4525 4429 (UK)
+1 833-534-0276 (USA)
[email protected]
+44 (0) 20 4525 4429 (UK)
+1 833-534-0276 (USA)
[email protected]
Do you collect or deliver to or from cruise ships?
Yes — we offer luggage collection and delivery to and from cruise ships across all our international service areas. Whether you’re boarding in Europe or disembarking in the Caribbean, we’ll ensure your bags are where you need them, when you need them.
Are there items that I cannot send?
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Animals (including birds, fish, insects, larvae, pupae etc.)
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Animal products (including but not limited to ivory, fur and garments trimmed with fur)
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Antiques and art works
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Bullion
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Complete firearms and firearm parts, ammunition, explosives, weapons
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Dangerous / hazardous goods (including but not limited to perfumes, aftershaves, aerosols, flammable substances, loose lithium batteries, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations (“ATA”), the Agreement on Dangerous Goods by Road (“ADR”) or International Maritime Dangerous Goods (“IMDG”) regulations.
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Flowers and plant products
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Illegal goods (these are goods which are considered illegal in the origin, the transit points and / or the destination countries and would include but not be limited to pirated goods, counterfeit goods and narcotics)
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Imitation (replica) firearms, toy guns, weapons, explosive devices or ammunition
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Medical samples (including but not limited to bodily fluids and tissue samples)
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Negotiable instruments in bearer form (including but not limited to bank notes, currency, vouchers)
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Perishable items that require a temperature controlled environment
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Pornography
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Prescription drugs and pharmaceutical products
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Tobacco
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Foodstuffs, perishable food articles and beverages requiring refrigeration or other environmental control, including, but not limited to: Wine, Beer, Spirits and Champagne.
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Packages that are wet, leaking or emit an odour of any kind or packages wrapped in Kraft paper.
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Knives
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Fragile items (including but not limited to crockery and china, any item containing glass, televisions, computers, data storage devices, paintings) unless professionally and adequately packed and wrapped.
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Human or animal remains (including ashes)
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Televisions, computer screens and monitors
Can I pack aerosols in my luggage (deodorants, hairsprays, etc)?
For air travel safety, pressurised containers such as aerosol sprays, deodorants, and hairsprays are not permitted in unaccompanied baggage shipments. These aerosol products are classified as hazardous materials and must be removed from luggage before collection to comply with airline luggage regulations.
Can I pack perfume, aftershave or any other item containing alcohol in my luggage?
No — items containing alcohol, such as perfumes and aftershaves, are not allowed in unaccompanied luggage shipments. These alcohol-based products are restricted and must be excluded when preparing your baggage for transport.
Can I pack batteries in my luggage?
No — alkaline batteries must be removed before shipping. If your items contain built-in batteries (e.g. laptops), please inform our team beforehand. Certain batteries may require special packaging or documentation for safe transport.
Can I send my laptop?
Yes — laptops and other electronics can be shipped with your luggage. Please contact our support team for specific packing guidelines, pricing, and transit times:
UK: +44 (0) 20 4525 4429 | US: +1 833-534-0276
UK: +44 (0) 20 4525 4429 | US: +1 833-534-0276
Can I send extra large items such as sports equipment?
Absolutely — we handle oversized sports items like surfboards, canoes, golf clubs, skis, and more. These must be securely packed in purpose-built travel cases. When enquiring, please provide the item’s weight and dimensions (length, width, height) including packaging so we can quote accurately.
Is there a cancellation fee?
No refund is payable by the Company and depending on the circumstances, the Company may also charge a cancellation fee to cover administrative charges of £25.00 (plus VAT at the prevailing rate, where applicable)
This all sounds great, but can’t I ship my luggage myself?
Yes, there are many freight companies that will arrange transportation of your luggage. However unlike Abels Excess Luggage, this is not their primary source of business and as such you may have to follow lengthy procedures in order to ship your items. This may involve having to box and weigh your goods, and having to complete complex Air Waybills and invoices where requested by customs as well as possibly having to drop your luggage at the freight company’s location.
How many days in advance do I need to book?
A minimum of 2 working days prior to the date of collection if you have access to email and a printer to print off the Air Waybills. However wherever possible, 5 working days or more to allow preparation and postage of travel documents to you. If you have a last-minute order, please call Abels Excess Luggage on +44 (0) 20 4525 4429 (UK) +1 833-534-0276 (free-phone from the United States) and speak with one of our Customer Service Team
Does my luggage get x-rayed?
Luggage may be x-rayed for security purposes. It is important to note that camera film or other items may be harmed by the radiation from the x-rays.
If I send more than 1 item, would it be cheaper?
Yes, if you ship 4 or more items you receive a multiple piece discount as follows:
5+ Items = 5% discount
Your multiple piece discount is calculated when you place your booking and is automatically included in your total price.
Multiple piece discounts are not available for extra large sports equipment
5+ Items = 5% discount
Your multiple piece discount is calculated when you place your booking and is automatically included in your total price.
Multiple piece discounts are not available for extra large sports equipment
How can I change my collection date?
Simple, just call us on +44 (0) 20 4525 4429 (UK) +1 833-534-0276 (free-phone from the United States). Please remember collections are Mon – Fri 09.00 to 17.30
What if my luggage is not delivered on time?
If you’ve booked our Priority Service, we guarantee your luggage will arrive on time — or we’ll refund your shipping cost in full. Please note, this guarantee does not apply in the following cases:
Economy service bookings
Force Majeure events (e.g. weather, strikes)
Customs delays or countries requiring formalities
For time-sensitive shipments, we recommend allowing an additional 1–2 working days as a buffer.
Economy service bookings
Force Majeure events (e.g. weather, strikes)
Customs delays or countries requiring formalities
For time-sensitive shipments, we recommend allowing an additional 1–2 working days as a buffer.
What are the size and weight allowances of my luggage? How is the price calculated?
Pricing is based on chargeable weight, which is the greater of either the actual weight or the size-based volumetric weight. To calculate:
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(Length x Width x Height in cm) ÷ 5000 = Volumetric Weight in kg
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Oversized charges apply to any item over 120cm in any single dimension.
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Maximum single item weight: 68kg / 150lbs
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Max dimension: 240cm
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Combined max of smallest two dimensions: 330cm
Final charges are based on airline measurements — so please be as accurate as possible when booking.
Can I estimate the weight and dimensions? How do I measure my luggage?
You can book with estimated weights and dimensions.
All items are weighed and measured in transit by the airline and if your item exceeds the allowance booked the additional cost due will be charged automatically to your card.
When measuring your item, this should be done from the widest, highest and longest points including bulges, wheels and handles.
You can enter the weight and dimensions in any order which will alter the price accordingly.
All items are weighed and measured in transit by the airline and if your item exceeds the allowance booked the additional cost due will be charged automatically to your card.
When measuring your item, this should be done from the widest, highest and longest points including bulges, wheels and handles.
You can enter the weight and dimensions in any order which will alter the price accordingly.
What if my shipment is overweight or oversize?
If your shipment exceeds the weight or size you booked, we’ll automatically charge the difference to your card. To avoid unexpected charges, please measure and weigh carefully — or contact us for assistance in advance.
Choose Abels Excess Luggage Solutions Today
We ship luggage worldwide — so you can focus on your journey, not your bags. Let us take care of the details.