Customer Satisfaction Survey

Your time is precious, this will normally take no more than 5 minutes to complete (unless you have a lot you wish to write) and your feedback is most important so that we can continue to improve our service to other customers and we hope you on your next move.  All reports are read and reported on to Directors and Senior Management.

*Indicates required field.

BAR Alternative Dispute Resolution (ADR) Scheme

Abels adheres to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by:

The Furniture Ombudsman
3-4 Viewpoint Office Village
Babbage Road
Stevenage
Hertfordshire, SG1 2EQ
Phone: 0333 241 3209
Web: www.thefurnitureombudsman.org

Moving forward, please note that our current providers, The Property Ombudsman (TPO), will handle any cases that have already been submitted and accepted for consideration up to and including 31st March 2018, through to completion. Members will still be bound to TPO’s decisions and liable for any case fees, as appropriate.

Thank you for your attention and should you have any queries regarding this matter, please email:
consumer.affairs@bar.co.uk