Tel 01842 816 600 | Email info@abels.co.uk | Full contact details

Freephone 0800 626 769

The Abels Team


Philip Pertoldi

CHAIRMAN
philippertoldi@abels.co.uk
Tel: +44 (0)1842 816600


Neil Pertoldi

INTERNATIONAL GENERAL MANAGER
neilpertoldi@abels.co.uk
Tel: +44 (0)1842 816600

Neil heads the International Division looking after customers moving to Europe, Relocating Internationally via Deep Sea container or Airfreight shipment, or indeed customers moving back to the UK as an Import. Starting with the company in 2000 within a sales role assisting the then International Manager, taking up his current position in 2005.


John Watson

MANAGING DIRECTOR UK SERVICES
johnwatson@abels.co.uk
Tel: +44 (0)1842 816600

I joined Abels in 1993 as Resources Manager and being responsible for all operational aspects of the business. In 2001, I was given the role of Director of Operations at which time I further developed Abels services to include Distribution, Home Delivery and Specialists projects. Serving clients such as John Lewis, Marks and Spencer, Wesley Barrel, Hypnos Beds and Whitbread, to name but a few.

Now responsible for our UK business of Private, Corporate Residential moving, Commercial Moving, Storage, Specialist Services of Distribution, Home Delivery and Furniture Installations


Paul Hyam

INTERNATIONAL CUSTOMER SERVICES MANAGER
paulhyam@abels.co.uk
Tel: +44 (0)1842 816600 Mobile: +44 (0)7769 740414

I have been employed with Abels Moving Services for a combined period starting with the company in June 1981, as a removals porter, completing a driving test for HGV2, moved up to senior Driver and then undertaking surveys for people moving within the UK. After taking a brief secondment for 18 months 1996 – 1997 I returned to Abels Moving Services as Commercial Moves Manager – Surveying and preparing quotations for the Office Moving Sector. Moved over to Export and European Sectors in 2000 concentrating on all moves from the UK to other countries all over the world.


Diane Cox

INTERNATIONAL CUSTOMER SERVICES MANAGER
dianecox@abels.co.uk
Tel: +44 (0)1842 816617 Mobile: +44 (0)7769 740417

Having worked for Abels since 2003, Diane works within our International Department, and is additionally a trained and skilled surveyor, visiting customers homes to personally discuss their moves, assess the access challenges and plan how best to pack and protect possessions for their transit. She has gained a vast experience within the removal industry allowing her to find appropriate solutions to ensure clients international moves are arranged using the best possible option. Her experience of overseas destination agents allows her to advise clients on the experiences they will expect allowing them to be clear they have made the right choice using Abels.

Diane has travelled extensively throughout South East Asia, Australia and New Zealand which allows her to speak with experience of the places she has visited and hopefully help and guide her customers. Previously Diane was a trainer and part of the new store implementation team within a large retail organisation.


Kavan McCullagh

UK CUSTOMER SERVICES MANAGER
kavanmccullagh@abels.co.uk
Tel: +44 (0)1842 816600 Mobile: +44 (0)7769 740415

I started with Abels in 2004 as a Porter / Packer. During the last 8 years I have progressed within the business to Driver and then Senior Driver to achieve my current position of Customer Service Manager.

Prior to joining Abels I worked within the leisure industry and also served in the Royal Marines. Whilst at college I completed my G.N.V.Q in Leisure and Tourism, City and Guilds in Spanish and N.V.Q in Sports Management. I also hold a full H.G.V. Class 2 License.


Gordon Warnes

INTERNATIONAL BUSINESS DEVELOPMENT MANAGER
gordonwarnes@abels.co.uk
Tel: +44 (0)1842 819374

I have been with Abels since 2009 working on Business Development across a wide range of Corporate Accounts. Always looking to find new markets for Abels, I like to initiate something different that hasn’t been tried before. I am always willing to help customers to make their move run smoothly.

Prior to working for Abels I worked for BT in the telecommunications industry for over 33 years. My career with BT spanned time on Research and Development to Sales and Marketing, along with Account Management across a number of strategic accounts.


Jan Luck

INTERNATIONAL CUSTOMER SERVICE MANAGER
janluck@abels.co.uk
Tel: +44 (0)1842 819371

I have been working for Abels Moving Services since 1981 in both International Sales and Operating Departments. I am now working part time in the Sales Department. Have CPC UK and International, as well as the Certificate of International Removals Management (with distinction). I am a true “Abels blue”. My husband Ray who worked for Abels Moving for 16 years in the IT Department before retirement and son William also worked for Abels Moving for 10 years before getting married and moving to Sheffield. I still enjoy coming into work, even though I could be retired, and that says it all!


Sallie Mail

INTERNATI0NAL SALES
salliemail@abels.co.uk
Tel: +44 (0)1842 816600

I joined Abels in June 2012, working for the International Sales Team which involves dealing with numerous internet and telephone enquiries on a daily basis. I also arrange appointments for our surveyors and provide customers with their proposals.

Previously before joining Abels I worked in residential sales within a local Estate Agents for 15 years. For the last 5 years before joining Abels I was involved in carrying out valuations on local properties and progressing sales through to completion.


Jayne Eastick

INTERNATIONAL CUSTOMER LIAISON
jayneeastick@abels.co.uk
Tel: +44 (0)1842 816614

I joined Abels in December 2002, working within the Abels Home delivery department arranging home deliveries for John Lewis, Wesley Barrel and Mark Elliott. Then moving into the UK department for residential moves and since 2007 I have been coordinating international moves for customers moving predominantly to America, Australasia and Africa.


Kevin Oakley

INTERNATIONAL CUSTOMER LIAISON
kevinoakley@abels.co.uk
Tel: +44 (0)1842 816614

I joined Abels this year having already been in the removal industry for 3 years. I specialise in countries such as: Germany, Switzerland, the Middle East, Canada, Eastern Europe. Working closely with our Customer Service Managers, I perform the move coordination and customer liaison when a customer books their move. I speak fluent German and graduated with BA (Hon) Business Management from Anglia Ruskin University and the Berlin School of Economics. Away from work I am a very passionate Rugby and Football supporter.


Karan Bye

UK CUSTOMER LIAISON MANAGER
karanbye@abels.co.uk
Tel: +44 (0)1842 816611

I have been with Abels Moving Services since 1999. Initially I was involved within the area of our business covering furniture distribution, hotel installation and office moving. In 2006 I changed roles to be part of the UK residential team, whilst still maintaining an interest within the commercial side. My present role is office based UK Customer Services Manager heading up the customer liaison team specialising in UK residential relocations.

Prior to Abels I supervised a production line for a company making and supplying medical equipment for the NHS.


Helen Pertoldi

INTERNATIONAL CUSTOMER LIAISON
helenpertoldi@abels.co.uk
Tel: +44 (0)1842 816615

I joined Abels in 2007 and I started within the Import Department where I managed imports into the UK from outside of Europe, dealing with Customs Clearances, haulage and delivering the goods for our Customers. I also planned and co-ordinated moves to and from France, Spain, Belgium, Portugal and Luxembourg. I now head this department.

Prior to working at Abels I worked in childcare looking after four children aged between 9 months and 7 years old, I then progressed to the Ministry of Defence as a Procurement Officer.


Jane Whitehead

UK CUSTOMER LIAISON
janewhitehead@abels.co.uk
Tel: +44 (0)1842 816608

I have been with Abels since 2006 and I am a UK Customer Service Administrator. I co-ordinate all aspects of the move for the client and hopefully make their moving experience as stress free as possible.

Prior to joining Abels I was a Contract supervisor for a furniture distribution company.


Darryl Browne

INTERNATIONAL OPERATIONS MANAGER
darrylbrowne@abels.co.uk
Tel: +44 (0)1842 816600

I joined Abels in 1984, starting as a porter. I then passed my LGV driving test in 1988 and in 1990 was promoted to Senior Driver taking control on many large moves. Then late in 1993 I broke my foot playing football and was asked to work in the office to learn all about the operations, so I could cover for the operations manager at the time, when he was away on holiday. In 1994 I came into the Operations Department to work along side Dave Potter. I was promoted to my current position and hold LGV Class I, both forklift licences, UK and International CPC.


Lianne Slezacek

RECEPTIONIST/SALES SUPPORT
lianneslezacek@abels.co.uk
Tel: +44 (0)1842 816600

I have been working for Abels since 2003. My role originally started as purely Receptionist duties and has grown and developed through the years whilst still maintaining the reception duties. I now have a wide and varied job, from inputting all new enquiries, stationary, office supplies and department documentation, tachograph and crew paperwork auditing, working closely with my colleagues in the International and UK Moving departments supporting there requirements. I work very closely with our Marketing Department and between us we provide the company with the literature, brochures, leaflets so that we are always in stock and we like to update the look of the literature on a regular basis.

Before I worked at Abels I worked at a worldwide distribution centre which sold sheet music, music books, instruments, for schools, colleges, music shops globally.


David Potter

UK OPERATIONS MANAGER
davidpotter@abels.co.uk
Tel: +44 (0)1842 816600

I joined Abels in 1984, starting as a porter gaining valuable basic skills before I was put forward for my HGV test and I progressed to the position of Senior Driver. I then moved into a position within the sales team. I have been within Operations for 19 years first as a supervisor and then my current position as Operations Manager. The time has flown by as every day always has a different flavour and is so varied.

Outside of work I have been involved in coaching youth football for 16 years, and presenting on local radio.


Jenny Mason

ACCOUNTS ADMINISTRATION
jennymason@abels.co.uk
Tel: +44 (0)1842 816600

I have been with Abels since 2007 and for the first two and a half years I was the Directors PA. I then left for a short while to have a baby and came back in May 2011 in a slightly different role within the Accounts Department. Although I have taken back much of the work I did prior to my maternity leave I have also taken on a more accounts based role working closely with the finance team in providing daily accounts information for the company and month end accounts.

Before coming to Abels I worked as a Site Manager for Premier Telesolutions at the West Suffolk Hospital. The company provided much of the NHS with its bedside television systems. Prior to this I lived in Scotland for 7 years where I worked for BDF Ltd, manufacturers of sterile and non-sterile drapes and gowns, selling direct to the NHS as their Sales Administration Manager and before this at Glenlee Power Station, part of Scottish Power, as their Personnel Manager.


Debra Rainbow

ACCOUNTS ADMINISTRATION
debrarainbow@abels.co.uk
Tel: +44 (0)1842 816600

I joined Abels in 2012 as an Accounts Administrator, reporting to the Abels Financial Controller and working alongside Jenny Mason, dealing with the daily accounts function. I was born in Hastings, Sussex and moved as a child to Buckinghamshire, where I grew up. I visited East Anglia on a regular basis and soon fell in love with this beautiful part of the world. In 1999, I relocated to Norfolk with my husband. In my spare time, I enjoy growing my own produce, walking my two dogs and DIY.


Joe Dods

QUALITY & IT MANAGER
joedods@abels.co.uk
Tel: +44 (0)1842 816600

I joined Abels in 1999, a year after leaving university with a BA (Hon’s) in Business Administration, later obtained a Diploma in Management Studies (DMS) & MBA in business Management. Initially working within the accounts department then taking on the IT Managers role in 2007. This has also lead to undertaking the role of Quality Manager, gaining Abels FIDIFAIMIPlus and steering Abels through other annual accreditations. Away from work I like nothing better than fishing for the elusive carp within the Cambridgeshire area.


Rebecca Pritchard

INTERNATIONAL SALES ADMINISTRATION ASSISTANT
rebeccapritchard @abels.co.uk
Tel: +44 (0)1842 816600

I began working at Abels in June 2013 and took on the role as Apprentice Administration Assistant. The Abels team made me feel very welcome and I was quick to feel relaxed and supported in my new role. Since completing my apprenticeship I have gone on to workwithin the International Sales team. I find this side of the business very interesting whilst certainly challenging and knowing that there is still a lot for me to learn considering the multitude of worldwide destinations and the variety of methods to move a customer to these locations. It is rewarding helping customers with their moves and very satisfying when they send in their thanks and appreciation of our service.


Nicola Emerson

CUSTOMER SERVICES ADMINISTRATOR
nicolaemerson@abels.co.uk
Tel: +44 (0)1842 816600

I joined Abels in January 2014 as a UK Customer Service Administrator. My primary role is to deal with all enquiries into the business, by phone, email or website. I arrange appointments for our Customer Service Managers to visit our clients and establish the moving requirements. I have now progressed to co-ordinate all aspects of the move for our clients and enjoy my contribution in making their moving experience as stress free as possible.

I am originally from Birmingham but relocated to Suffolk 7 years ago. Prior to working for Abels I worked in a sales role for the past 20 years in various businesses.


Mel Kirwan

INTERNATIONAL CUSTOMER SERVICE MANAGER
melkirwan@abels.co.uk
Tel: +44 (0)1842 816600

Mel has worked in the removal industry for 30 years, starting as a trainee manager, progressing quickly to Branch Manager for a number of high profile removal companies. Mel took early retirement in 2013 but the lure of removals was too strong, joining Abels in 2014 and works within the Sales team preforming the home survey appointments, visiting our customers planning to move.


Dawn Haden

FINANCIAL CONTROLLER

I joined Abels at the end of May 2016, although having never worked in the removals sector, I look forward to increasing my knowledge base.

As a qualified accountant I bring 30 years of experience from other sectors including Manufacturing, transport and social housing.

I am a keen cyclist, walk and play table tennis regularly.


Linda Samuels

INTERNATIONAL CUSTOMER LIAISON
lindasamuels@abels.co.uk
Tel: 01842 819372

I joined Abels in March 2016 as an International Customer Liaison. Everyone within Abels has made me feel very welcome and have been very supportive which has helped me to settle into my role.

Prior to joining Abels I had worked for 3 years with another removal company assisting in helping the U.S Military Personnel to move in and out of the UK.


Marie Neave

INTERNATI0NAL SALES MANAGER
marieneave@abels.co.uk
Tel: +44 (0)1842 816600

With a strong sales acumen and passion for people management I joined Abels in February 2016. Heading up the International Sales team my primary role is to manage the sales and deliver sales targets. Having been in the industry for 20 years I bring extensive experience from both Europe and the UK. Having lived abroad for 14 years in Prague and Madrid where I brought up my young family and worked internationally for renounced removal companies. I relocated back to Norfolk in 2010.

Being a keen gardener and designer, I can often be found on Ebay conjuring up my next creative design for my home.


Ben Wright

Apprentice Office Administrator

I started my career with Abels in October 2016 as an Apprentice Office Administrator. Currently, I am a few months into my Business and Administration apprenticeship which involves me working with a variety of departments within the business however I mainly work with the international department. My job role has many duties contrasting from dealing with internet enquiries to helping raise insurance forms; however, not a day goes by where I lack a new interesting task to complete. Over the next year I will finish my apprenticeship and hopefully progress throughout the company to achieve a bigger role within Abels in the future.

Away from work I enjoy watching sport and movies, reading novels and listening to/composing my own music.


Sue Pertoldi

ACCOUNTS MANAGER

suepertoldi@abels.co.uk
Tel: +44 (0)1842 816600

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